Mr. Thomas Flindt
The Big A Resort, conveniently located South of Phuket, close to Chalong Bay, offers you 18 separate Bungalows with the alternatives of Double or Twin bedrooms, and also a choice of a kitchen available in some bungalows.
Today, Phuketindex Team has an opportunity to talk with Mr. Thomas Flindt, the owner of Big A Resort. As our conversation, Mr. Thomas Flindt is a businessman with high intention to offer customers the highest quality standard bungalows.
Big A Resort
The Danish who is very fond of Thailand
Mr. Thomas Flindt, the owner of Big A Resort is Danish. His graduation background is in stationary in a paper field from Denmark. Even though his graduation background does not concern about tourism business, he can run the tourism business due to his fondness for the beauty of Phuket Island and the kindness of Thai people.
Commenced working as his graduation knowledge with a great chance to work for what e loves.
Initially, he started working in a book shop. After that he moved to Thailand 7 years ago. In 2000, he worked in a restaurant with his friend. From 2004 to present, he has worked here. In fact, he commenced working as a manager. His friend owned a place and needed a manager. Then, they made an agreement. So, Mr. Flindt takes care of the resort now.
A variety of customer groups
The main customers of Big A Resort are from Europe, Australia, USA, Canada and a few Thais.
We have to follow up what’s going on or change something for keeping updated
To follow up what’s going on in Phuket
Hotel management in Phuket is quite difficult because there is much competition; more resorts and hotels are increasing. Everybody increases the rooms. We have to follow up what’s going on or change something for keeping updated. “I have to follow up what’s going on around even though it’s my holiday.” Mr. Flindt said.
The featured point of Big A Resort
Mr. Flindt cited that Big A Resort still kept the same price although our expenses increased due to attracting more clients to use our services. The guests coming here were surprised and impressed with our quality services, then they would return to use our services.
Big A Resort still kept the same price although our expenses increased
We improve for better services for our guests.
If you work in this business, you have to do the best for customers. You have to see what amenities to put in the room, find something interesting then you check. You have to update to catch else where. “When we see good things, we take them back to improve for your clients getting comfort and impression which are very important for tourism business. When the customers obtain those things, so they will keep coming back not only one time but all year round.”
We care for customer services even some little things.In conclusion, Mr. Flindt mentioned “I hope to tell them to try our services here and they will find that I can give them happiness and comfort. When they come here and they want to call their homes or send SMS, we are pleased to serve and care for every detail even some little things.”